Shipping policy

We ship worldwide. Your order will be carefully packaged and delivered wherever is most convenient for you. Delivery takes between 2-14 business days depending on your location. You can check the country list on our shipping page. You'll be able to track your package by using the Shipping Confirmation email that we send as soon as your order begins its journey. Please allow 2 business days to receive your shipment notification email after placing your order. 


For orders outside of US:

The prices of products are expressed excluding customs duties. All applicable duties shall be borne by the customer. Unfortunately, we cannot estimate how much custom duties you may eventually pay but your local customs should be able to estimate the price.

CATAY cannot be held responsible for any action and/or costs and/or taxes and/or delays due to customs over which it has no control.

If you have any questions please contact us at support@catay.us.